Category Archives: Transparency

Guest Blogger Claudia Johnson on The Technology Future

Posted on November 9, 2012 by

With the first LSC Technology and Access to Justice Summit completed, and the second in the planning phase, this blog’s guest blogger Claudia Johnson offers these general thoughts on directions for the future.

Posted in Guest Bloggers, LSC, Research and Evalation, Technology, Tools, Transparency, Triage | 3 Comments

The Terrifying Potential of the “E-Score” — And How to Turn it Inside Out

Posted on August 22, 2012 by

Recently, the New York Times, had an article on the new trend to e-scores. Companies gather data on you, and make a calculation of your value as a customer.  As I have blogged before, and as the Times here notes, … Continue reading →

Posted in Technology, Transparency | 2 Comments

Nice Simple Triage Chart

Posted on June 4, 2012 by

Monica Fennel, back in 2008, created this simple chart for people answering phones in Indiana. I thought it was worth sharing as a good example of clear thinking.  We are to note that it is no longer fully up to … Continue reading →

Posted in Access to Justice Generally, Transparency, Triage | Leave a comment

Setting Public Goals for Access Commissions: The Massachusetts Model

Posted on May 7, 2012 by

Kudos to the Massachusetts ATJ Commission for publicly setting itself objectives that are both concrete and ambitious — and for assigning groups and individuals to be responsible for moving them forward.  I am particularly impressed that goals for working with … Continue reading →

Posted in Access to Justice Boards, Funding, Judicial Ethics, Legal Aid, Legal Ethics, Self-Help Services, Technology, Transparency | Leave a comment

Massachusetts Supreme Court Upholds Video Streaming of Court Proceedings

Posted on March 21, 2012 by

Here is the beginning of the Boston Globe story: The highest court in Massachusetts on Wednesday rejected challenges to a pilot project that continuously streams live, unedited court proceedings from one of the busiest courtrooms in the state. The “OpenCourt” … Continue reading →

Posted in Transparency | 1 Comment

A New Cut at Triage Principles

Posted on February 28, 2012 by

A few weeks ago, I bogged on some principles for triage that had come out of a meeting at the TIG conference. Since then I have elaborated and expanded them, including expanded their scope to include triage conducted to determine … Continue reading →

Posted in Court Management, Technology, Transparency, Triage | 3 Comments

Access Impact of “Settlement Mills” in Auto Insurance Cases

Posted on January 4, 2012 by

Nora Freeman Engstrom, an Assistant Professor at Stanford Law School has a fascinating article out in the New York University Law Review.  It deals with the largely unnoticed phenomenon of what she calls “settlement mills” in auto accident claims.  The … Continue reading →

Posted in Middle Income, Research and Evalation, Transparency | Tagged | 1 Comment

Democratization of Decision-Making — Implications for Access to Justice Institutions

Posted on December 19, 2011 by

Tom Friedman in the NY Times, argues that both both companies and counties, the old top down decision-making and leadership systems are obsolete. The main driver, I believe, is the merger of globalization and the Information Technology revolution. Both of … Continue reading →

Posted in Access to Justice Boards, Court Management, Dept. of Justice, Technology, Transparency | Leave a comment

Finally Some Real National Access Data — ABF Releases Mapping Study

Posted on October 24, 2011 by

This is a big step in understanding our system.  The American Bar Foundation has released its ACCESS ACROSS AMERICA: FIRST REPORT OF THE CIVIL JUSTICE INFRASTRUCTURE MAPPING PROJECT.  Executive Summary here.  Full text here. The study maps, for all the … Continue reading →

Posted in Access to Justice Generally, Legal Aid, Research and Evalation, Self-Help Services, SRL Statistics, Transparency, Unbundling | Tagged , | 4 Comments

ABA Boies-Olsen Report On Court Budgets is Out — Goes Beyond Budget Issues

Posted on August 18, 2011 by

The David Boies – Theodore Olsen Report is out.  This you will recall, is the ABA project on the need to protect the court system during the funding crisis, and is another initiative bringing together these once (and maybe future) … Continue reading →

Posted in Budget Issues, Funding, Systematic Change, Technology, Transparency | Tagged , , , | 1 Comment

Dashboards and Transparency in Justice

Posted on August 15, 2011 by

The IBM Center for Business in Government has issued a report on report on Dashboards in government: In its summary: One approach the Obama administration has latched onto to make sense out of the deluge of data is the use … Continue reading →

Posted in Research and Evalation, Technology, Transparency | 2 Comments