Category Archives: Self-Help Services

Professional-Client Partnering Lessons

Note: This is an access to just version of a recent post on my Patient Partnering Site. A recently published tool intended to be used by medical institutions to encourage their patients to think of themselves as members of a … Continue reading

Posted in Access to Justice Generally, Attorney-Client, Bar Associations, Communications Strategy, Court Management, Defender Programs, Law Schools, Legal Aid, Legal Ethics, LSC, Medical System Comparision, Self-Help Services, Systematic Change, Usabilty | 1 Comment

Google Home May Help Us Understand the Definition of “Legal Advice,” and Therefore of What Activities Falls Under Regulatory Authority.

This is sort of fun. We have been struggling now for over two decades to find the most useful and access-expanding ways of explaining when an interaction is the giving of information, not generally subject of regulation as the practice … Continue reading

Posted in Access to Justice Generally, Artificial Intelligence, Child Support, Document Assembly, Family Law, Legal Ethics, Non-Lawyer Practice, Plain Language, Public Education, Remote Services, Self-Help Services, Systematic Change, Technology, Triage | 1 Comment

Illinois Strategic Plan Combines Principles, Initiatives, and Success Measures

The superb new strategic plan from the Illinois Access to Justice Commission is a model in may ways.  I want, however, to emphasize one, its structure.  This approach gives them, and us, a strong and effective document that will serve … Continue reading

Posted in 100% Access Strategy and Campaign, Access to Justice Boards, Access to Justice Generally, Communications Strategy, Court Management, Outcome Measures, Plain Language, Planning, Research and Evalation, Rules Reform, Self-Help Services, Simplification

Opportunity To Suggest Improvements to Washington State Access to Justice Principles

I was the consultant to the Washington State Access to Justice Principles back in the early days of this century. Now a process is underway to update and improve those principles, which were issued by the State Supreme Court in … Continue reading

Posted in Access to Justice Boards, Remote Services, Research and Evalation, Science, Security, Self-Help Services, Simplification, Systematic Change, Technology, Triage, Usabilty

Video of Mary McClymont on Importance of Justice For All Innovations For Every Substantive Issue

Recently, I blogged about Mary McClymont’s moving and wonderful speech when she got the Champion of Justice Award. Now, here is the video. Some of the key text: .  .  .  there is good news: the crisis has given rise … Continue reading

Posted in 100% Access Strategy and Campaign, Access to Justice Boards, Access to Justice Generally, Bar Associations, Communications Strategy, Court Management, Funding, Law Schools, Legal Aid, Media, Political Support, Poverty, Public Education, Public Welfare Foundation, Self-Help Services, Social Workers, Systematic Change

Job Opportunity at Harvard Law Access to Justice Lab

As many of you know, the Access to Justice Lab at Harvard Law School is an initiative to try to further evidence-based thinking within access to justice and court administration. It focuses on conducting randomized field experiments to find out … Continue reading

Posted in Law Schools, Metrics, Outcome Measures, Research and Evalation, Self-Help Services

ICE Policy Insults Courts by Not Treating Them as “Sensitive Locations.” This Calls for Far More Forceful Response By National Access and Court Organizations.

This from the ICE FAQ page says it all: Are courthouses sensitive locations? Courthouses do not fall under ICE or CBP’s policies concerning enforcement actions at or focused on sensitive locations. In other words, courts are not the kind of … Continue reading

Posted in Constitution, Court Management, Immigration, Judicial Supremacy, Self-Help Services, White House