Category Archives: Self-Help Services

Wonderful Video on Self-Help Services Is a Tool to Ensure 100% Availability of this Key Service, and Introduces the Triage Concept

The Justice of All Strategic Planning Guidance, issued last August, identifies a number of basic services which should be available to all if 100% access is to be provided.  Obviously one of the most critical is universally available self-help services. … Continue reading

Posted in 100% Access Strategy and Campaign, Forms, Funding, Self-Help Services, Triage | 1 Comment

The New HHS Child Support Regs Will Increase Child Support Payments and Strengthen the Argument for Expanded Self-Help Services

There is additional good news in the new HHS Child Support regs, which are to be effective Jan 19, 2017 (analysis and link to full text of regs here).  They will increase payments to custodial parents, and they also strengthen … Continue reading

Posted in Access to Justice Generally, Debt Collction, Document Assembly, Family Law, Federal Agencies, Forms, Funding, Non-Lawyer Practice, Self-Help Services

New HHS Rules Effective Jan 19, 2017 Include Very Good News About the Scope of Federal Reimbursement for Paternity and Child Support Establishment Expenditures For Self Help and Educational Services

As I hope most of you know, two thirds of eligible state costs incurred for the establishment and enforcement of child support obligations are reimbursable by HHS.  There is no cap on the total amount, but expenditures must be pursuant … Continue reading

Posted in Child Support, Court Management, Funding, Self-Help Services, SRLN, Technology | 1 Comment

The First “Roles Beyond Lawyers” Full Evaluation Report Moves Us to a Whole New Stage of Expanding the Use of Nonlawyers

The Public Welfare Foundation,  American Bar Foundation and the National Center for State Courts have just released their report on the “Roles Beyond Lawyers” Navigators program in New York.  Its finding of positive impacts from all three of the pilot … Continue reading

Posted in Access to Justice Generally, Non-Lawyer Practice, Research and Evalation, Rules Reform, Self-Help Services, Social Workers | 2 Comments

Timely and Powerful New Immigration Planning and Action Tool

The Immigration Action Network and Pro Bono Net have just launched a major new online tool to help those facing immigration issues.  It is obviously overwhelmingly timely, as people we know, who working with us, or provide services to us … Continue reading

Posted in Access to Justice Generally, Immigration, Self-Help Services, Technology | 1 Comment

LSC TIG Conference, the Website Assessment and Portals

LSC has announced its January 2017 TIG Conference. The draft agenda is here. While there is much of great interest, I would just like to point out that one very good reason for many, including particularly those involved in websites … Continue reading

Posted in 100% Access Strategy and Campaign, Access to Justice Generally, LSC, Self-Help Services, Technology

Important Research on Benefits of Plain Language Court Orders And Translation

This research, funded under the LSC TIG program through a grant to TRLA, conducted in Austin, Texas, by NPC Research on the impact of plain language and translated court documents could be very helpful indeed. (Disclosure: I have been involved … Continue reading

Posted in Access to Justice Generally, Forms, LEP, LSC, Outcome Measures, Plain Language, Self-Help Services, Technology | 2 Comments