Category Archives: Triage

Google Home May Help Us Understand the Definition of “Legal Advice,” and Therefore of What Activities Falls Under Regulatory Authority.

This is sort of fun. We have been struggling now for over two decades to find the most useful and access-expanding ways of explaining when an interaction is the giving of information, not generally subject of regulation as the practice … Continue reading

Posted in Access to Justice Generally, Artificial Intelligence, Child Support, Document Assembly, Family Law, Legal Ethics, Non-Lawyer Practice, Plain Language, Public Education, Remote Services, Self-Help Services, Systematic Change, Technology, Triage | 1 Comment

Opportunity To Suggest Improvements to Washington State Access to Justice Principles

I was the consultant to the Washington State Access to Justice Principles back in the early days of this century. Now a process is underway to update and improve those principles, which were issued by the State Supreme Court in … Continue reading

Posted in Access to Justice Boards, Remote Services, Research and Evalation, Science, Security, Self-Help Services, Simplification, Systematic Change, Technology, Triage, Usabilty

The LSC – Pro Bono Net – Microsoft Statewide ATJ Portal

Now that the pilot states for the ATJ Statewide Portal Project have been announced as the two states of Alaska and Hawaii, we can start to see what it is all going to look like. At a minimum, it helps … Continue reading

Posted in 100% Access Strategy and Campaign, Court Management, Funding, Legal Aid, Technology, Triage

National Academy Report On Need for Strategy to Understand Impact of Technology on Economy and Employment Suggests Need to Go Further

As reported in the New York Times, and elaborated in Nature, a panel of the National Academies has called for a national approach to data to understand and manage the impact of technology on the economy and jobs.  As Nature … Continue reading

Posted in 100% Access Strategy and Campaign, Court Management, Document Assembly, Non-Lawyer Practice, Research and Evalation, Science, Simplification, Systematic Change, Technology, Triage

Another “Roles Beyond Lawyers” Evaluation Adds To the Very Encouraging Mosaic and Highlights Need For Replication Support

This week, the Preliminary Evaluation of the Washington State Limited License Legal Technician (LLLT) program, performed by the National Center for State Courts and the American Bar Foundation, was released.  The basic idea of the program is to permit certain … Continue reading

Posted in 100% Access Strategy and Campaign, Bar Associations, Court Management, De-Regulation, Law Schools, Legal Aid, Legal Ethics, Mixed Model, Non-Lawyer Practice, Public Welfare Foundation, Research and Evalation, Systematic Change, Triage | 1 Comment

Wonderful Video on Self-Help Services Is a Tool to Ensure 100% Availability of this Key Service, and Introduces the Triage Concept

The Justice of All Strategic Planning Guidance, issued last August, identifies a number of basic services which should be available to all if 100% access is to be provided.  Obviously one of the most critical is universally available self-help services. … Continue reading

Posted in 100% Access Strategy and Campaign, Forms, Funding, Self-Help Services, Triage | 1 Comment

Moving Forward With Federal ATJ Data Collection To Support the Chiefs 100% Access Resolution

Its a routine thing, best seen as the normal functioning of government, which is coming more and more to recognize the nonpartisan importance of access to justice issues and measures to all government goals, including making the system work for … Continue reading

Posted in 100% Access Strategy and Campaign, Access to Justice Generally, Census Bureau, LAIR, Legal Aid, Metrics, SRL Statistics, Systematic Change, Triage | 1 Comment