Int’l ATJ Blog — EU Moves Toward “Collective Redress” Procedures — Ben Kaplan and Nuremberg

I have put the International Access to Justice Blog on the right menu.  It is compiled by Martin Gramatikov in the Netherlands.

Yesterday he posted about the EU Justice Council, which seems like a Council of State AGs for the member states of the EU.  The agenda for their next meeting reminds us both of how wonderful it is to see the process of European integration, and of how lucky we are in certain aspects of the US justice system.

For example, the Council is moving to create systems of “collective redress.”  While many if not all of the member states allow for injunctions, many do not now allow for group damage actions.  While US Supreme Court decisions in recent decades have often made it harder to pursue class actions, the fact remains that this is an important mechanism for dealing with malfeasance, and we owe a great debt to the drafters of the Federal Rules, particularly of the mid-60 revisions (Wikipedia history here).  If only we had had some earlier class actions against banks and mortgage companies in the US, we might be in far better economic shape today.  Here is the request for comment, called a “consultation” in the EU and most of the world, on the subject.  (“Consultations” are also used early in the process to collect ideas — something we might do more of in the US.)

p.s. You never know where writing a blog will take you.  In this case looking into the history of class actions took me to the life of Ben Kaplan, who many of the lawyers among  you will have unconsciously been influenced by since he was one of the authors of what is now Field, Kaplan, and Clermont on Civil Procedure.

It was only after appearing in front of him in the Massachusetts Appeals Court, and learning more of his life, Guardian obit here, that I came to understand that just like the Rules, that book (the first casebook on the Federal Rules) is about fairness and a vision of the world.  Kaplan’s life amazes.  He was involved in the Nuremburg prosecutions, the Ulysses case, as well as the Federal Rules, not to mention being on the Massachusetts Supreme Judicial Court and (on recall) the Massachusetts Appeals Court.  I spent enough time talking to him to know that he was supremely and genuinely modest — something impossible to understand, given his achievements and impact.

To me, however, he wrote his own epitaph in talking about the role of Justice Jackson in the Nuremberg prosecutions.  As the New York Times concluded in its obituary, Kaplan spoke in 1995 at a panel discussion (on YouTube here) as follows about his work on the trial preparation team:

He spoke about the seeming impossibility of composing an indictment that would bridge the Anglo-American, French and Russian legal traditions, and he called the enterprise of trial preparation “the terrible task of trying to formulate, to do something, to prove themes that had never before been litigated.”

Justice Jackson asked him to be one of the prosecutors who presented the case to the international tribunal, but he declined. On his way home from Germany, he recalled, he was worried.

“How would the case be tried? What would be the outcome? This was all so chancy,” he said, though he added: “That showed how silly I was. What I did not understand was the lesson to me of Nuremberg, which is this: Vision conquers all. Vision conquers all. And Jackson had the vision.”

Justice Kaplan, of course, had the vision, and now lets hope that Europe will benefit as it considers “Collective Redress,” just as Europe did together with the whole world, from Kaplan’s enormous role at Nuremberg.  This is surely a legacy to ponder as we are likely to move into yet another round of international human rights trials — which are, after all, the ultimate vision-inspired “collective redress.”  Surely the EU too is part of what the vision of the Nuremberg trials made possible.

Upate:  The speeches from Ben Kaplan’s Memorial Service are now online.  What a range of eulogies, from Ruth Ginzburg to Martha Minnow, from Stephen Breyer to Lloyd Weinreb, from Raya Dreben, to Marjorie Heins.

Posted in Access to Counsel, Systematic Change | Tagged , , , | 1 Comment

New Article on National Consensus about Access to Justice

I thought folks might be interested in my new Judicature article, Access to Justice: The Emerging Consensus and Some Questions and Implications. It will be in the forthcoming Jan-Feb 2011 issue.  Thanks to Judicature, one of my favorite publications, for carrying it.

The article makes the case that there is a far broader consensus than we generally realize about what needs to be done to achieve full access to justice.  It does so by weaving together  statements of state and local court, bar, and legal aid leadership organizations and of individual leaders, and examples of actual projects and initiatives that reflect those perspectives.  These show that the three major institutional constituencies not only have clear views about what they themselves need to do, but that the views of each constituency are shared and supported by the other two.  Indeed, the consensus is broad enough to provide the needed foundation for joint action to build the needed comprehensive system, and we should celebrate it and build on it.

Specifically, the article postulates the following agreed directions:

Court simplification and services. Courts must become institutions that are easy-to-access, regardless of whether the litigant has a lawyer. This can be made possible by the reconsideration and simplification of how the court operates, and by the provision of informational access services and tools to those who must navigate its procedures.

Bar service innovation. The bar must, through the expansion of flexible services such as discrete task representation and pro bono, con- tinue to become more cost effective and innovative in reaching and pro- viding access services to both poor and middle income households.

Availability and cost-effectiveness of subsidized counsel. For those matters and individuals where subsidized experienced legal counsel is needed to obtain access, we must make sure that those services are actually available through pro bono, non-profit, and other subsidized methods, and that they are provided in the most flexible and cost effective way.

(There is one additional area as to which there are significant hints of agreement, and real steps forward, from all the major constituencies.)

Triage and referral. To take full advantage of these changes, there must be some system that ensures that litigants obtain the services they need to obtain access most efficiently and effectively. In other words there must be some system of triage, including referral and follow up.

The article also suggests some of the implications of this consensus, and discusses some open questions.  Among the key open questions:

  • How is triage to be done?
  • How are middle-income people’s needs to be met?
  • Should the private bar be subsidized for participation in the pro- vision of access services?
  • Where is the funding to come from?
  • What is the federal role in building the system?

The article concludes:

“It is critical to recognize the breadth of the consensus that we now enjoy. We must realize and leverage the fact that the consensus represents the foundation of a 100 percent access to justice system. The differ- ent constituencies have everything to gain, and nothing to lose from embracing a consensus, advocating for its implementation, creating the national institutions that will promote it, and working together at every level to put it into place. The excluded demand no less, the future of our democracy depends no less, and the future will not forgive us if we achieve any less.”

Whether you agree or disagree, please do read, comment, and discuss.  And share your thoughts on the open questions posed.  Lets take full advantage of this moment of consensus and opportunity — even, perhaps particularly in tough times.

Posted in Access to Justice Generally, Legal Aid, Self-Help Services, Systematic Change, Unbundling | Tagged | 2 Comments

Politico Reports on House Budget Cut of Equal Access to Justice Act Reimbursement for Soc Sec and Vets Cases

Politico today reports on a little noticed element of the House Budget.  According to the article, the proposed continuing resolution budget, (at section 4007) would cut off, for the remainder of the fiscal year, payments under the Equal Access to Justice Act, (5 U.S.C. § 504; 28 U.S.C. § 2412).  According to the article, this act, which repays prevailing parties against the government in certain situations, is better known for paying for environmental litigation, but also pays for prevailing social security and veterans lawyers in Federal Court in such situations.

“Conservatives from Reagan’s own West were the driving force, accusing environmentalists of turning EAJA into a taxpayer-financed, money-machine for lawsuits harassing ranchers. But thousands of veterans and elderly found themselves swept under in the process, losing their ability to retain counsel in disputes with government agencies.”

With respect to the impact on veterans, Politico notes:

“The story of EAJA’s impact is told by data compiled in the annual reports posted by the United States Court of Appeals for Veterans Claims.

For a veteran to have any solid chance of success, retaining counsel becomes more important as each case proceeds. And among those appeals which reach a decision on the merits, a very high percentage correspond with EAJA applications and fees paid for attorneys.

For example, about a quarter of all the cases in 2009 were dismissed on procedural grounds, but of the remaining 3270, EAJA-backed attorneys were decisive. As many as 2385 applications for fees were granted: that’s about 73 percent of all the cases decided, and since awards are made truly only in those cases where the citizen wins, EAJA attorneys are a still higher percentage measured against that standard.”

Note: this information, as with other posts on this blog, is provided as news, and not for the purpose of making legal decisions, which should be based on independent research.

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ABA Delivery of Legal Services Committee Poll on Finding Private Lawyers – Views of Unbundling

Lots of us have been waiting for this.  The ABA Delivery Committee will soon be has now completed posting the results of its survey Perspectives on Finding Personal Legal Services on its website.

Here is the actual link.

Here is a preview summary of key findings:

  • People with personal legal matters prefer what is called a “trusted source,” to find a lawyer, but online tools now have a real place.
  • There is a significant decline in the use of printed directories (like phone books) and they are now used about the same as online tools.
  • Folks are not wildly excited about online tools to find lawyers, but they do like interactive question and answer tools.
  • People report themselves more willing to use free online resources that paid ones.

Most Important:

  • 70% of people are not familiar with unbundled representation, but when they are told about it, about two thirds would be interested in exploring the approach.  Younger and less well off people are most interested in the approach.

These are very important findings, particularly the ones about unbundling, and I will post the link the full report as soon as it becomes available.  I very much hope that these findings will lead more bar associations, law firms and particularly lawyer referral services to embrace the concept.  It is long overdue.

The Self-Represented Litigation Network has a PPT in its Court Leadership Package, that is designed for leadership education.  Sue Talia’s website is an important resource.

Posted in Middle Income, Technology, Unbundling | Comments Off on ABA Delivery of Legal Services Committee Poll on Finding Private Lawyers – Views of Unbundling

NYT Blog — “When the Dr.’s Wife Has Cancer” — Reflections on Empathy

I recommend “When the Doctor.’s Wife Has Cancer” (NYT Feb 22, 2011).  It is about the different experience of being a patient (or here a patient relative), compared to working at the institution.

Key para:

“I was hyperaware of my surroundings, as if I were a first-time visitor in my own hospital. Things that were around me every day of the week were suddenly new: the type and volume of forms Ruth was asked to complete; the conduct of the first secretary we met; whether the staff members introduced themselves by name.”

Lets learn to think about our courts and legal aid programs the same way — not only when we have to go there as a litigant — but all the time.

I am not a doctor, but as a public defender, I used to go and sit quietly in the waiting room for a quarter of an hour or so every month, just to soak up the feelings of fear and powerlessness.

Note that the Self-Represented Litigation Network has developed a set of tools to help courts do walk-throughs designed to self-assess just the kind of factors that the doctor talked about in the New York Times.  The tool is on selfhelpsupport.org.  It is part of a broader set of self-assessment tools.

My own, totally impressionistic view is that judges as a general matter may do a better job of being empathetic than court staff.  My wife Joan’s thought was that this was because judges are in control, whereas court staff are more cogs in the machine.  If so, that is a strong argument for training court staff in the things they can do.  See this PPT from the SRLN Court Leadership Package.

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Court Technology Bulletin Blog and Poposed URL:Lex unique Document Identifier

This seems to be the week for me to blog about blogs.  I have now added to the Links Menu on the right of this blog the National Center for State Courts Court Technology Bulletin Blog.  Highly recommended.

It is a particularly good source of news about e-filing, case management, etc.

A recent post is about the fascinating problem of court document authentication — proving that a document is genuine.   The blog discuses the proposal for a universal URL system for every legal document filed with, or produced by a court.

“A unique reference number greatly facilitates retrieval of the document from any system and any type of database or file system that would reside in the court or on an open or commercial system; and it would be consistent for all future retrieval systems that are developed.  In addition to easy retrieval and reference, there is a great possibility for URN:Lex to address a vexing problem of electronic information –  document recall.  Courts continually wish to identify and update documents that are incorrect or expired.  The URN:Lex approach allows notifications to be posted and/or distributed; and further allows for systems to be developed with persistent hyper-links such as the online legal publishers have created for statutory and case references”

Jim McMillan at NCSC, who maintains the blog is an incredible source of information on  court technology — I have known him for almost 20 years of his doing this work.

Posted in Access to Justice Generally | Comments Off on Court Technology Bulletin Blog and Poposed URL:Lex unique Document Identifier

Empirical Legal Studies Blog

Thought that a quiet day (President’s day) might be a good time to tell folks about the Empirical Legal Studies Blog

Authors include Carolyn Shapiro at Chicago Kent, Christopher Zorn at Penn State, David Stras at Univ of Minn, Dawn Chutkow at Cornell, Frank Cross at Univ of Texas, Michael Heise at Conrell, Sara Benesh at the Univ of Wisc., Thoedore Eisenberg at Cornell, William Ford at John Marshall, and William Henderson at Indiana.

Recent posts include:

One on a study of arbitration

In An Empirical Study of Employment Arbitration: Case Outcomes and Processes, 8 Journal of Empirical Legal Studies 1 (2011), Alexander Colvin analyzes thousand of arbitration outcomes and finds a low employee win rate (21.4 percent), finds strong evidence of a repeat player effect in which employee win rates and award amounts are significantly lower where the employer is involved in multiple arbitration cases, and finds evidence of a significant repeat-employer-arbitrator pairing effect that is adverse to employees.

This has obvious implications on legal issues relating to much arbitration.  Richard Moorhead has blogged on this and another study and their implication for fairness of mandatory artitration.

Another post is on the upcoming “Quant [quantitative] Boot Camp for Law Profs”  Something we need to do in the court and legal aid leadership worlds too.

Another is on Jim Greiner’s HLAB Paper.

A good blog to watch.

 

Posted in Law Schools, Meetings, Research and Evalation | Tagged | 1 Comment

E-Filing and Acess — We Need a National Campaign

As more and more states explore e-filing, it is important to remember the critical relationship between e-filing and access to justice.

Most state level e-filing initiatives seem to be moving more slowly than anticipated.  (NCSC very useful state links here.  Court Technology Blog article on new e-filing bills in legislatures here).  Perhaps this is because so many have been set up with use by lawyers as the main goal, and with the self-represented largely forgotten.

But in so many courts, the self-represented make up the bulk of the caseload, and certainly the bulk of the work of the clerk’s office.

What is needed is a commitment, actually a national commitment, to access-friendly e-filing.  Such e-filing would:

  • Be linked to sophisticated branching Q and A document assembly that would allow users to create the documents they need to file to make their legal claims
  • Have seamlessly integrated the fee payment and fee waiver process into the software.  (For example, the software could allow for presumptive granting of fee waiver requests – this would mean that waivers would be assumed to be granted upon application, with the judge making a later decision, and the court then not taking action until the fee was paid in those cases in which the waiver was denied.  This would have the advantage of making filing possible without  credit card.
  • Working through the signature and proof of identify issues in ways that reflected the needs of communities in which not everyone has a credit card and a driving licencse.

Even without solving these problems, the process of setting up e-filing is complex and expensive.  This makes it all the more important that voices articulating these perspectives be at the table during the contracting, design, and deployment process.

At the state and local level, this means that court self-help programs and legal aid programs must ask to be brought into the process.  At the state level it means that access to justice commissions must put this on their agenda, and similarly make sure that they are included in the process. (Indeed, this example is one of the best that I know as to why we need such commissions in every state.  Current list here.)

In order to make sure that this cluster of issues is raised in every state, we need a national campaign for access-friendly e-filing.  Someone needs to be:

  • Developing Best Practices in this area (using as an intellectual base the general Washington State Access to Justice Technology Principles adopted by court order.)
  • Developing concrete policies and regulations consistent with these best practices
  • Developing educational and training materials on this approach
  • Supporting networking among those interested in the topic.
  • Acting as a resource for those advocating locally
  • Advocating nationally.

I would like to see all the national access to justice groups think about their role in this — Legal Services Corporation, National Association of IOLTA Programs, State Justice Institute, SCLAID, Access to Justice Commissions Network, National Legal Aid and Defender.

Posted in Access to Justice Generally, Technology | Tagged | 1 Comment

Updating of Post on Watson Jeopardy Win — Voice Recognition Not Used

I have updated my recent post on the IBM Watson Jeopardy win to reflect the fact that the computer was not using voice recognition.  Obviously some of my thoughts for future implications will need to await demonstration of that integration

The link to the full updated post is here and below.

Implications for ATJ of IBM’s Watson’s Victory on Jeopardy

Posted in Technology | Comments Off on Updating of Post on Watson Jeopardy Win — Voice Recognition Not Used

Implications for ATJ of IBM’s Watson’s Victory on Jeopardy

Lots of coverage on IBM’s Watson’s victory on Jeopardy.  Does it mean we rethink the information/advice distinction?

Much focus has been on the implications for medicine and for technical support.  (By the way, for techies interested in the configuration, here is an interesting blog.)

More generally, Computerworld on the possibilities:

“Within a year, Siegel hopes that “Dr. Watson” will change all of that. Watson is expected to be able to take a patient’s electronic medical records, digest them, summarize them for the doctor and point out any causes for concern, highlighting anything abnormal and warning about potential drug interactions.”  Continue reading

Posted in Legal Ethics, Mobile Technology, Science, Self-Help Services, Technology | Tagged , | 3 Comments

Debt Collection and Arbitration Resources for Pro Se and Pro Bono Cases

The webinar done by the Atlanta Legal Aid Society and the National Consumer Law Center on Debt Collection and Arbitration Resources for Pro Se and Pro Bono Cases is now available online. Very highly recommended.

Also recommended are  the materials that have been designed for customization by self-help centers, legal aid programs, and pro bono programs for their own jurisdictions.  Atlanta Legal Aid also has video up on YouTube (somewhat GA oriented, and they will be available for customization.)

Posted in Foreclosure | Comments Off on Debt Collection and Arbitration Resources for Pro Se and Pro Bono Cases

NY Courts Attempt to Provide “Legal Assistance or Representation” at all Initial Foreclosure Settlement Conferences

As NY Chief Judge Jonathan Lippman announced in his State of the Judiciary today, and as the NYT is reporting, the NY courts are taking steps to make sure that there is greater help in foreclosure cases for homeowners.  Please read the more detailed and specific explanation of the plan in the State of the Judiciary version (at p 7-9) since the above linked NYT article has language that might be read to suggest that the actual plan is broader than it is.

The court plan is:  “To begin to address this disparity, we will establish a program to ensure, over time, that all homeowners who cannot afford a lawyer will be provided with legal assistance or representation at foreclosure settlement appearances. The settlement conferences mandated by law several years ago are considered the defining moment in the foreclosure process: the first opportunity for many defendants to learn about their legal rights and protections, about settlement options, and about the court process that lies ahead. It is the moment when having a lawyer at the table matters most.”  (Emphasis added.)

CJ Lippman continued (after stating that the project would start in Queens and Orange County and that it was hoped to expand it to the rest of the state later in the year): “Legal services attorneys with foreclosure expertise, including experience in handling veterans’ issues, will be assigned to courthouses in the counties involved. After a screening process designed to make sure that the foreclosure settlement conferences are as meaningful as possible, these legal services attorneys will provide legal assistance or representation to unrepresented homeowners at the initial conference in as many cases as possible. Thereafter, the attorney will either keep the case and continue with repre- sentation or refer the homeowner to a network of legal services, pro bono or law school clinic counsel who will be standing by to provide additional legal assistance in support of this project.”

This is obviously a very important step.  I hope that similar steps will be taken in other jurisdictions.  This blog will try to track this initiative and bring more information as it becomes available.

Posted in Access to Counsel, Foreclosure, Funding, Legal Aid | Tagged , | Comments Off on NY Courts Attempt to Provide “Legal Assistance or Representation” at all Initial Foreclosure Settlement Conferences

Apple Tech Support Survey Asks “How satisfied were you with the Advisor’s empathy for your situation?”

Getting an e-mail with that question made me think about our feedback mechanisms in access to justice institutions.

How often do we ask that question? (We ask about general satisfaction, but this is different.)

How often do we even do the follow up surveys?

How often do we collect e-mails so we can ask the question?

Do we publicly post our aggregate responses to such questions?

If not why not?  Please share any access to justice models for such questions.

Posted in Access to Justice Generally | Comments Off on Apple Tech Support Survey Asks “How satisfied were you with the Advisor’s empathy for your situation?”

NYT Cute Budget Visualization Tool

The NYT has a great tool for visualizing the President’s proposed 2012 Federal budget.

It shows the whole budget as blocks, and you can zoom in and/or search by agency (LSC at $450 million, SJI at $5 million).

For anyone who is worried, the current Republican House Appropriation Committee number for LSC for the current year is $ 360 million (search for “legal services”). This is $10 million less than the number from earlier last week and $70 million less than the prior year.

It would be nice to show court and program caseloads in the same way.

Posted in Funding, Legal Aid | Tagged | Comments Off on NYT Cute Budget Visualization Tool

Canada’s Chief Justice on Access, the Bar’s Role, and Ideas

The Toronto Globe and Mail (a great paper), is running an article on a recent speech by Canada’s Chief Justice, Beverley McLachlin, on Access to Justice.

The Chief Justice’s voice rose as she discussed a monopoly lawyers have on legal services. “If you’re the only one who can provide a fundamental social need from which you benefit, I think it follows that you have to provide it,” she said. “And I don’t think it’s enough to say we are providing it for the rich and the corporations. You have to find a way to provide it for everybody.”

Chief Justice McLachlin said that denying citizens access to courtrooms can endanger democracy. “On a macro level, access to justice promotes social stability,” she said. “It obviates the need for self-help and vigilantism.

“We can draft the best rules in the world and we can render the best decisions, but if people can’t have access to our body of law to resolve their own legal difficulties, it is for naught,” she said.

Her speech capped a day in which judges, lawyers and academics from Canada, Britain and the United States bemoaned the fact that middle class people in the court system suffer from a combination of rising legal fees, increasingly complex procedures and the unavailability of legal aid to all but the poorest litigants.

The measures they debated to bring justice back to the middle class ranged from creating a universal legal insurance plan to legal hotlines and panels of legal experts capable of providing advice online.

More from the end of the article:

Another proposal was that judges and court administrators transform a lawyer-dominated courtroom culture to one that bends over backward to accommodate self-represented litigants.

Two lawyers with the Canadian Auto Workers legal services plan said that a 25-year-old program to provide members with pre-paid legal insurance has been a stunning success. “We could do the same for every Ontarian,” said CAW lawyer Paul Vayda. “It is just a matter of scope.”

Key take-aways:

  • Its the bar’s problem, so long as we have a monopoly.
  • The courts have to become self-help friendly
  • Maybe we need systems of comprehensive legal insurance.
  • Online legal advice.
  • National as well as state Chiefs have a key role as advocates for access.

For general background, the paper has a good back-grounder on the trend for the Canadian Supreme Court to come down from its ivory tower.

Posted in Access to Justice Generally | 2 Comments