The National Center for State Courts has issued an eleven page complication of ideas for re-engineering.
Lots of good stuff. Here is the summary chart:
• The goal here is a process that is so intuitive that the filer can easily comply with the entire process unassisted and complete an electronic filing.
• First determine according to the issues in the case what type of processing is required: full classic due process, modified due process, problem solving approach or administrative resolution
• The court needs standardized triage protocols for determining which processing stream is the most appropriate at the beginning of the case and monitoring whether or not that processing stream remains the most appropriate during the life of the case.