The New York courts are implementing integrating Spanish instructions into their DIY document assembly program. If users so choose, the online questions appear in Spanish as well as English and the printed instructions to the litigants also appear in Spanish.
Here is an example of the online questioning, using the A2J software:
Another innovation is the establishment of awards. As explained in the recent NY report on its Access to Justice Program, “This award recognizes UCS personnel and courts who have made exceptional contributions to the successful development and implementation of the DIY Form programs, furthering equal access to justice for unrepresented litigants,”
As to the award: “In 2010, each winning “DIY Star” courthouse was awarded a large touch-screen monitor and computer for litigants to use the DIY Form programs.” The winners from 2010 are listed here. The graphic for the awards is nice.