Here is the link.

Among the highlights is Increased use of document assembly:

In the first three quarters of 2012, there were 80,780 assemblies, an increase of 32% from the first three quarters of 2011. It is projected that there will be more than 100,000 assemblies in 2012 if usage continues on its present course.

There was a sizable increase in assemblies of 51% attributable to Supreme Court, Surrogate’s Court, NYC Civil Court and NYC Housing Court, as well as to the new programs for District, City and Town & Village Courts.

Including a wide variety of new forms programs:

•    Tenant Restore to Calendar Program: This program is for unrepresented tenants with cases in the NYC Housing Courts. It makes the papers needed to ask the court to restore a case to the calendar. It was launched in March 2012. The user has the option to print Spanish instructions in addition to instructions in English. http://www.nycourts.gov/courts/nyc/housing/restoretocalendar_diy.shtml.
•    Safe Deposit Box Petition Program: This program helps unrepresented Surrogate’s Court litigants create court papers to request access to a safe deposit box of someone who died. The program was launched in May 2012. http://nycourthelp.gov/diy/safedeposit.html.
•    Small Property Owner Licensee Holdover Petition Program (NYC): In August 2012, a licensee holdover program was created for landlords in New York City with cases in the Civil Court. The program allows a small property owner of unregulated housing to make either a 10-day Notice to Quit or Notice of Petition and Petition, along with affidavits of service and instructions on what to do next. http://nycourts.gov/courts/nyc/housing/diy_smallPropOwnLic.shtml.
•    Small Property Owner Licensee Holdover Petition Program (Outside NYC): In September 2012, a licensee holdover program was created for District, City, Town and Village Court litigants to prepare the court forms they need to commence a proceeding. Alternatively, the program can create the predicate 10-day Notice to Quit required to evict a licensee. The program is for small property owners of mobile homes, houses or apartments to use to evict someone who was invited to live in the premises by a former tenant. http://nycourthelp.gov/diy/licenseeHoldover.html.
•    Small Property Owner Squatter Holdover Petition Program: In November 2012, a new DIY Form program was launched for small property owners outside New York City to commence a squatter holdover proceeding in the District, City, Town or Village Courts. The program makes either a ten-day Notice to Quit or a Notice of Petition and Petition and accompanying court papers, along with instructions for the litigant to proceed when a person has moved in without permission. http://nycourthelp.gov/diy/squatterHoldover.html.
•    Custody/Visitation Enforcement Petition Program: This program helps Family Court litigants seek enforcement of a custody and/or visitation order when the
other parent is not complying with the order. The program was launched in
November 2012. http://nycourthelp.gov/diy/custodyEnforcement.html. •    Custody/Visitation Modification Petition Program: In November 2012, a
program was created for Family Court litigants to use to ask the court to modify an existing custody and/or visitation order. http://nycourthelp.gov/diy/custodyModification.html.

Here is some of the data from the user surveys:

The majority of comments in the User Surveys express gratitude and appreciation for the service. Many praise the excellent assistance that the litigants received from court personnel. The most common repeated themes rave about the DIY Form programs’ ease of use, the amount of time and money saved, the procedural information garnered and the feeling of empowerment gained from using the DIY Form programs. A sampling of user “testimonials” are posted on the NYS Courts Access to Justice Program’s website at: http://www.nycourts.gov/ip/nya2j/DIYtestimonials.shtml.
•    Saved Time: The User Surveys indicate that 95% of all people said that DIY programs saved them time, an increase of 2% from 2011. There was an increase of 4% of users age 65 and older who said that DIY programs saved them time from 2011.
•    How Referred: The User Survey responses prove that court personnel play a large role in directing litigants to the DIY Form programs. 76% of users said they were referred to the program by a court employee.